FOR MOST MODELS
Heatwave Electronics not only gives a one year warranty on all our repairs and parts, we pay to return USPS priority mail and offer any phone/e-mail help after you get your panel back. Keep in mind that many controllers are used in many different stoves. Companies built a stove, put their name on it and used a panel already on the market. Then either went out of business or were bought by a company that won’t service it anymore!
Heatwave electronics does not work on Pellet stoves or sell parts, we concentrate Our efforts on what we do best:
Repair your controller to the component level!
We do not want to work on your controller Unless it is defective. Often a few minutes of Diagnosis over the phone or e-mail can save Your precious time and money of sending a Panel in for repair, when the problem is In the stove, not your controller...
We have also engineered preventative fixes we incorporate into many controllers that spare the stove owner future repairs that almost certainly will occur at some time. We use only equal or better grade parts in all repairs because we never want to see your controller again in it's lifetime!